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Question: Is it safe to shop on-line at Beste-Shop.com?

 

Answer: At Beste-Shop.com, we guarantee your privacy and on-line shopping safety.

  

We do not store any credit card information. All billing information is processed by PayPal.com, a online platform owned by eBay, which is considered the most trustworthy worldwide today. PayPal employs multiple industrial security technologies to protect the buyers' rights.

 

We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your orders.

 

Any questions please contact with sevice@beste-shop.com.


 

Question: What does my order status mean?

 

Answer: In this function of Ordering Manager, you will know more about your order status.

First, please login our web: www.beste-shop.com.

On the top of the web, you will get My Account--My orders.

Click it, you will see My Order List, you will have a overview of your orders:

Please see the table below to learn what options are available to you at each stage of your order.


 

Question:  Can I make changes to my order?


Answer: If you want to make changes to your order, it is best to just cancel your order and then place a new order. 


 

Question:How can I track my package?


Answer: Once an order has shipped out, we will send you a Shipping Confirmation email that includes your tracking number. Just click on the link and it will take you to UPSFedEx or other website, depending on who shipped your package. From there you can use the tracking code to track your package. 



 

Question:How do I use a coupon?


 

Answer: When you’ve chosen your items and are ready  to checkout, you’ll first go to the Shopping Cart page. 

Before clicking Proceed to Checkout, you can use your coupon by clicking “Validate it here”, a box will come up and you can then enter your coupon code there.


            


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